Information we collect
Upon registration with the Service, a user profile is developed to further customize the user’s experience.
• - Your name, email address, current telecom supplier and other personal information if you register with us to access our service or to receive our email newsletters.
• - Your postcode to check for local suppliers available in your area.
In addition, tracking information is collected as you navigate through our website (the "Website") or use the Service, including, but not limited to geographic areas.
To help us serve your needs better, we use "cookies" to store and sometimes track user information. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies can be disabled or controlled by setting a preference within your web browser.
How we use your information?
Our primary goal in collecting information is to provide you with an enhanced experience when using the Service. We use this information to closely monitor which features of the Service are used most and to determine which features we need to focus on improving, including usage patterns and geographic locations to determine where we should offer or focus services, features and/or resources.
The Company uses your Internet Protocol (IP) address to help diagnose problems with our computer server, and to administer the Website usage. Your IP address is used to help identify you, and to gather broad demographic data. Your IP address contains no personal information about you.
Our disclosure of your information
The Company may share aggregated information that includes non-identifying information and log data with third parties for industry analysis, demographic profiling and to deliver targeted advertising about other products and services.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website’s features) or to assist us in analyzing how our Website and Service are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications.
The Company cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, an illegal, unethical or legally actionable activity.
The Company may sell, transfer or otherwise share some or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
We would like to keep you updated, by email or text, of other products and services, which we feel you may benefit from or which you have specifically indicated that you have an interest in through our registration process.
We may obtain additional personal information from third parties to enable us to improve the relevance of our communications to you.
You can easily unsubscribe from our emails at any time, either by clicking the "unsubscribe" link at the bottom of any electronic correspondence.
Fulfilling an order you have placed
If you place an order for a service with a third party on our Website (for example a Telephone system order) then we will collect your personal information and provide this only to that third party to facilitate the transaction you have requested.
We take your privacy and the security of your personal information very seriously. We comply with the Data Protection Act 1998.
All transactions are secured by SSL encryption to offer secure communications of sensitive data to and from the Website. The personally identifiable information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. We recommend that you not disclose your password to anyone.